Moonbow has no accounts, and we (Indiee) keep no copy of your data on any server, so there is nothing to ask us to delete. Here is everything the game or its partners may hold, and how to remove it.
Delete your progress
Your heroes, gear, currencies, chapters and settings are stored only on your device. To erase them:
- In the game: Settings → Data → Reset progress (you confirm twice).
- Or uninstall Moonbow.
- Or on Android: Settings → Apps → Moonbow → Storage → Clear storage.
This can't be undone: we have no copy to restore it from.
Advertising data
The rewarded ads come from Unity LevelPlay and the ad networks it works with, including Google AdMob. They use your device's advertising ID and IP-based approximate location. To reset or delete your advertising ID on Android: Settings → Google → Ads → Delete advertising ID (wording varies by phone). To ask the ad partners to delete data they hold, use their privacy pages:
- Unity LevelPlay (ironSource): unity.com/legal/game-player-and-app-user-privacy-policy
- Google AdMob: policies.google.com/technologies/partner-sites
Purchases
Google Play keeps your purchase history so you can restore what you bought. To manage or remove it, use your Google account (myaccount.google.com) or contact Google Play support.
Questions
Email hello.indiee@gmail.com with the subject "Moonbow data" and we will help.
Questions? Write to hello.indiee@gmail.com.